While Verizon has installed FIOS in some neighborhoods in the City, it abruptly stopped laying the infrastructure needed when the company at large decided to no longer provide or install landline internet services. They calculated that rolling out faster networks and competing with Time Warner would result in little to no profits. Verizon is essentially done rolling out or improving the FiOS system.

Anyone looking to open up the City to other internet service providers should contact  their councilperson and City Hall. You can check your district here. You can email your Common Council member asking what they will do to investigate and correct the issue. Or send a separate email to the Mayor's office (mayor@city-buffalo.com) and the DPW commissioner (Michael J. Finn: mfinn@city-buffalo.com).